Your Adventure Awaits
Refund and Return Policy
- In this section, we clarify our refund and return procedures. If you need help with a cancellation or if something isn’t right with your trip, here’s how we handle it.
We want to make sure you enjoy your experience with us. If you need to request a refund, please do so within 14 days of your trip. Cancellations made 48 hours in advance will receive a full refund. If the weather impacts the trip, we’ll work with you to reschedule or issue a refund.
- You have the right to request a full refund if your trip is canceled by us.
Please reach out to our customer service team for assistance with your refund or return. We are here to help and will respond to your queries as quickly as possible. Your satisfaction is important to us!
- Refunds will be processed back to your original payment method.
Thank you for choosing us for your adventure! We appreciate your understanding of our policies and are here to ensure your journey through Tórshavn is unforgettable.